Privacy Policy

At CiviCraft Development, we value your privacy and are dedicated to protecting the personal information you share with us when purchasing Minecraft resources or requesting custom commissions. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. Please read carefully.

1. Information We Collect

We collect the following types of personal information to provide and improve our services:

• Order details: When you purchase a resource or request a commission, we may collect your name, email address, payment information, and any additional details related to your order.
• Communication information: If you contact us, we may collect details from your correspondence to address your queries or concerns.
• Usage data: We may collect data about how you use our website, such as your IP address, browser type, and browsing behavior, to improve the experience.
• Cookies: We use cookies to enhance your experience, track order history, and manage your preferences.

2. How We Use Your Information

Your information is used to ensure smooth operations and enhance your experience:

• Order fulfillment: To process payments, complete commissions, and deliver purchased resources.
• Customer support: To respond to your inquiries and provide support for your orders or commissions.
• Improvement: To understand how users interact with our services and improve our offerings.
• Marketing: With your consent, we may send updates on new resources, promotions, or commission openings. You can opt-out at any time.

3. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at privacy@civicraft.net